Job Description

OP is looking for an Okta ForgeRock CIAM for a leading automotive company to support and manage consumer identity lifecycle processes with ForgeRock and Okta platforms, including registration, authentication, and account recovery.

Key responsibilities:

• Execute and support the IAM strategy for consumer-facing applications, ensuring a seamless and secure experience.
• Provide technical expertise and leadership on IAM-related incidents, investigations, and resolution.
• Self-Service Capabilities: Enhance user autonomy and satisfaction by providing comprehensive self-service options.
• Integration: Integrate CIAM solutions with existing systems of record and business insight tools to support data management and business growth.
• Manage identity federation across multiple platforms and applications, ensuring a consistent and frictionless login experience.
• Maintain a strong working knowledge of relevant IAM technologies within the industry and their capabilities.

Day-to-day activities will include:

• Ensure support of IAM Production systems according to uptime SLAs.
• Work closely with IAM professionals to coordinate in delivering solutions to UAT/Production systems.
• Be a frontliner and stay on top of the Production incidents across enterprise-wide consumer IAM solutions and make sure they are addressed and remediated in a timely fashion.
• Work closely with Service Recipients, stakeholders, and Enterprise Architecture to identify and manage cross-impacts for security operational/architectural decisions.
• Participate in and lead complex problem analysis and problem-solving skills.
• Prioritize emerging issues and risks.
• Understand business pain points, their impacts, root causes, business needs, and solution options.

Benefits:

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities:

• Participate in OP monthly team meetings, and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.

About us:
OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields - including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.

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