Job Description

Boldly Cultivating (youtube.com) ( About us Treasury Wine Estates (TWE) is one of the world's largest wine companies and we are proud of our Treasury America's portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities. At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people. To learn more about our purpose and our renowned portfolio of global brands, click here ( . About Beringer The epitome of a modern classic, Beringer has been Napa Valley's benchmark producer since its establishment in 1876. Beringer crafts classic wines from Napa's finest appellations and Beringer's exceptional collection of vineyards. Beringer is not just a name on a bottle. It is an authentic brand filled with the spirit of American optimism. It's consistent, trusted and respected. It's forward looking, but also extremely proud of its past. The historic estate in St. Helena offers a tradition of hospitality that defines the Napa Valley. About the role We are currently recruiting for a Wine Club Ambassador who will act as the 'face of wine club' (spokesperson & concierge) for consumers as well as the wine club champion & leader at the site. The Wine Club Ambassador will help drive growth and maintain the overall 'health' of the wine club. Responsibilities + Supporting the management and implementation of core on-site wine club functions + Relationship management + Growing wine club membership + Drive acquisition programs and customer retention + Working at the Tasting Bar during peak hours + Working at private events + Delivery excellent customer service About you + You have three years' administrative experience; two years' successful experience in customer service /sales experience and dealing with the public + You have one to two years of wine industry/and or wine club experience highly desirable but not required + You have first class customer service skills and a thirst for staying current in the ever-changing wine industry. + Your hospitality skills are an absolute must, as our guests and wine club members are the priority in this position. + You must be able to present an encouraging, professional, and optimistic attitude at all times and under all circumstances. + You can convey valuable wine education and lively discussion through the presentation of current release wines and our story to new and returning visitors. + You must be able to lift 40 lbs. (a case of wine) Why you'll love it here + Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE. + We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development. + Enjoy the world's most desirable wines through our generous employee product allowance + Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more! + Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose! We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here ( . It takes all varietals! At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products. All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com , quoting the job title and reference number.  Pay Transparency Disclosure: The base pay range offered for this position is $26.75 to $30 per hour and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of our St Helena, CA location. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future. How to apply We do move quickly at TWE and continually review applications, so if you don't want to miss out, apply today.

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